Towing after a breakdown or no-start
A vehicle that will not start does not always need a tow. Describe what happened when you call, including whether the engine turns over and whether the vehicle can roll. Dispatch can discuss roadside assistance or towing based on the situation.
Accident-related vehicle transport
Tell dispatch if the vehicle has collision damage, leaking fluids, locked wheels or parts contacting the tires. These details help identify the equipment needed. If there is an immediate danger or injury, contact emergency services first.
A quote based on your actual trip
Pickup and destination, vehicle type, accessibility and vehicle condition can affect the quote. Use the towing estimator for a planning estimate, then call dispatch to confirm the service, final price and current arrival estimate.
Service at your location
We travel to customers in Northwest Houston, Cypress, Jersey Village, Katy, Spring and nearby communities. We do not operate a public walk-in storefront. Call with your pickup location to confirm service availability.
See our towing service areaQuestions about emergency towing
Can you tow my car to my preferred repair shop?+
Yes. Provide the shop name, address and any after-hours drop-off instructions when you request the quote.
Do you offer towing at night and on weekends?+
BigStar offers 24/7 towing. Call with your location so dispatch can confirm current availability and an arrival estimate.